The back office around ServiceM8.
ServiceM8 runs your jobs, quotes and schedule. Sprigr runs the admin around it: quotes drafted from enquiries, close-out checks before the invoice, supplier invoices matched to orders, customer records kept in step. You sign off on the ones that matter.
ServiceM8 handles the jobs. Sprigr handles the paperwork around them.
ServiceM8 runs the jobs. Sprigr runs the paperwork.
- Quotes from enquiries
- Close-out checks before invoicing
- Supplier invoices matched
- Customer records kept in step
What Sprigr runs around ServiceM8
The admin between the enquiry and the paid invoice, handled.
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Quotes drafted from the enquiry
An enquiry lands in your inbox. Sprigr pulls the details, checks the client in ServiceM8, prices the work from your rate card, and drafts the quote in ServiceM8 for you to check before it goes anywhere.
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Close-out checks before the invoice
When a tech marks a job complete, Sprigr checks the photos and the job form are attached, chases the tech by SMS for anything missing, and files the job report to the job diary. Nothing gets invoiced with a hole in it.
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Accepted quote to booked job
A client accepts a quote. Sprigr books the job, lists the materials from the quote lines with your supplier pricing, drafts the order, and puts a schedule proposal in front of you to confirm.
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Supplier invoices matched to orders
Supplier invoices are matched to the order they belong to. Anything under your threshold that lines up is receipted; anything over, or anything that does not match, waits for you.
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Customer records kept in step
Job created, quote sent, job completed, job paid: each event updates the customer in your email marketing platform, tags them for follow-up, and logs the sync. A nightly message tells you the counts.
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Weekly back-office report
Monday morning: jobs waiting on paperwork, quotes not yet accepted, overdue invoices, and anything Sprigr held for you last week, in one message to the owner.
The admin layer around ServiceM8
Where the owner's week goes, and what Sprigr takes on.
- 8-12
hours a week of admin in scope
The admin that owners typically hand to Sprigr each week around ServiceM8: quoting from enquiries, close-out paperwork, supplier invoices, and keeping customer records in step. An estimate of hours in scope, not a measured result.
- Every
job closes with its paperwork attached
Photos, job form and report checked before the invoice goes out. Missing pieces chased with the tech automatically.
- Nightly
sync counts to the owner
Every night, how many customers were updated and tagged, and anything that errored, in a message to you.
Up and running in under an hour
Connect ServiceM8 and your inbox. Describe the admin. Sprigr runs it.
- 01
Connect ServiceM8 and your inbox
Authorise Sprigr against your ServiceM8 account and connect the mailbox where enquiries and supplier invoices land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
- 02
Describe the admin in plain English
"When a quote request comes in, price it from our rate card and draft it in ServiceM8 for me to check. When a job is marked complete, check the photos and job form before it is invoiced. Match supplier invoices to orders and hold anything over $500."
- 03
Sprigr runs it around ServiceM8
Your team keeps using ServiceM8 exactly as they do now. Sprigr drafts, checks, files and flags in the background, and asks you only when a rule says to.
Your ServiceM8 credentials are encrypted at rest and only decrypted at runtime inside your isolated sandbox. Every action Sprigr takes in ServiceM8 is logged with a complete, timestamped audit trail.
Read the security model →Questions
Does Sprigr replace ServiceM8?
No. ServiceM8 stays your system of record for jobs, quotes, scheduling and invoicing. Sprigr runs the admin around it: quotes drafted from enquiries, close-out checks before invoicing, supplier invoices matched to orders, customer records kept in step with your email marketing, and a weekly report to the owner.
How does Sprigr connect to ServiceM8?
Through the ServiceM8 API and its webhooks. Sprigr reads jobs, clients, quotes, invoices, job forms and inbox messages, listens for events like job created, quote sent and job completed, and writes back notes, attachments and status updates. Credentials are encrypted at rest and only decrypted inside your isolated sandbox at runtime.
Does Sprigr message my customers?
No. Sprigr drafts, files, checks and flags. A person on your team sends anything that goes to a customer. That is deliberate: customer-facing messages are where you want human judgement.
What happens when something does not match?
It waits for you. A supplier invoice that does not match an order, a job missing its photos, a quote over your threshold: each stops at an approval gate with the context attached. Every action is logged.
Can it keep our email marketing in step with ServiceM8?
Yes. Job created, quote sent, job completed and job paid events can each update the customer record in your email platform, add tags and lists, and log the sync. A first pass can also bring your existing client list across in batches.
How long does setup take?
Under an hour for the first workflow. Connect ServiceM8 and your inbox, describe the admin in plain English, check what Sprigr proposes, and switch it on.
What does it cost?
The Free plan covers two agents and 1M tokens a month. Paid plans start at $49 a month for higher allowances and more storage. See all plans.
ServiceM8 runs the jobs. Sprigr runs the paperwork.
Live in under an hour.