Sprigr isn't a Jobber replacement. It's the admin layer around your FSM.
Jobber is a complete FSM (scheduling, quoting, invoicing, customer messaging). Sprigr runs the back-office admin around your FSM: SWMS, compliance, supplier chasers, variation drafts, overdue invoice flags, weekly reports to the owner. Different layer; different job.
Head to head
Where each product sits in the trade stack.
| Sprigr | Jobber | |
|---|---|---|
| Product role | Back-office admin layer | Field service management platform |
| Talks to customers? | No, customer comms stays with you | Yes (Jobber + AI Receptionist) |
| Replaces your FSM? | No, sits above it | Is the FSM |
| SWMS / compliance packs | Yes. Drafted automatically | No. Not a feature |
| Variation drafts | Yes. From site notes & rate card | No. Manual |
| Supplier & PO chasers | Yes. Yes, 3+ days overdue | No. No |
| Overdue invoice flags | To the owner, not the customer | In-app follow-ups |
| simPRO integration | Yes. Deep native integration | No. Not a focus |
| Data isolation | Dedicated database and storage per company | Multi-tenant cloud |
| Audit trail | Yes. Complete, timestamped | Standard activity logs |
Where Sprigr fits
Sprigr runs the admin layer Jobber (and every FSM) doesn't handle.
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SWMS & compliance packs
Every new job triggers a SWMS or JSA pack assembled from scope, site hazards, and crew details. Filed to the job and customer record automatically. Jobber doesn't do this; it's an FSM, not a back-office admin tool.
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Variation drafts from site notes
When a site variation is logged, Sprigr drafts the variation notice against your rate card and lands it in the ops lead's inbox for sign-off. No more unbilled variations three weeks after the job.
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Supplier & PO chasers
Parts on backorder? Supplier gone quiet? Sprigr reads supplier email threads, follows up on ETAs, and pings your office when a job is affected. Back-office chasing that Jobber doesn't handle.
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Compliance filing & renewals
Certificates of compliance, licences, insurance, test & tag, filed to the customer job record automatically. Renewals flagged 60 to 90 days before expiry so nothing lapses.
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Overdue invoice flags to the owner
Invoices aging past your terms flagged to the owner with job, customer, and amount attached. Sprigr doesn't email the customer; it surfaces what's slipping so you can decide whether to chase, escalate, or write off.
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Per-tenant data isolation
Every Sprigr customer gets isolated per-tenant infrastructure. No shared databases. Encrypted credentials. Complete audit trails for every agent action.
Where Jobber stays the right tool
Jobber is an excellent FSM. Sprigr doesn't replace that.
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Jobber is a complete FSM out of the box
If you need an all-in-one field service platform with scheduling, dispatch, quoting, invoicing, and customer messaging in a single tool, Jobber is purpose-built for that. Sprigr isn't an FSM replacement.
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You want AI answering customer calls
Jobber's AI Receptionist answers inbound calls and books jobs from conversations. Sprigr deliberately doesn't do that; if customer-voice AI is the gap, Jobber's add-on (or Avoca) is the right tool.
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You want a single vendor for FSM + AI
If you prefer a single bundled platform with FSM and AI add-ons from the same vendor, Jobber's approach fits. Sprigr sits above your FSM of choice (usually simPRO), adding back-office admin as a complementary layer.
What switching saves you
- jobber $49-499/mo
Core $49, Connect $139, Grow $199, Plus $499 per month, less on annual billing. AI Receptionist add-on $29/mo. All-in-one FSM.
- sprigr From $49/mo
Back-office admin layer across simPRO, Xero, and your inbox. Per-tenant isolation and audit trails included. Works alongside your existing FSM.
Questions
Is Sprigr a Jobber replacement?
No. Jobber is a field service management platform (scheduling, quoting, invoicing, customer comms in one tool). Sprigr runs the back-office admin layer around your FSM: SWMS, compliance, supplier chasers, variation drafts, overdue flags to the owner. Jobber is an FSM; Sprigr is the admin around the FSM.
Does Sprigr work with Jobber?
Sprigr integrates natively with simPRO via the official API. There is no native Jobber app yet. Jobber can send events into Sprigr through inbound webhooks, and an agent can call the Jobber API through the HTTP tool once you approve the domain, but the deepest integrations are with simPRO and ServiceM8.
Does Sprigr talk to customers?
Yes, where you allow it. Customer comms, calls, emails, replies, chase conversations can run through Sprigr as well: it drafts each message from your records, the message waits behind an approval gate until someone on your team taps send, and routine ones can run on a standing approval once you trust them. The back office (SWMS, compliance, supplier chasers, variations, overdue flags, internal reporting) runs without the tap.
What if I'm on Jobber and want to stay?
Keep Jobber for the FSM work it handles well. Add Sprigr for the back-office admin Jobber wasn't built for: SWMS drafting, compliance filing, supplier chasing, variation drafts, overdue invoice flags, weekly back-office reports to the owner.
Keep your FSM. Add the back office around it.
SWMS, compliance, supplier chasers, variations, overdue flags. Up and running in under an hour.