The back office for dental practices.
Patient care is your front office. Behind it, the admin piles up: health fund reconciliation, AHPRA renewals, lab chasers, supplier POs, infection control audits. Sprigr runs all of it in the background so your practice manager stops reconciling HICAPS reports at 9pm and your principal sees the week at a glance on Monday morning.
The admin pile that sits outside the chair - reconciliation, compliance, supplier chasers, renewals - runs on Sprigr.
Your team cares for patients. Sprigr cares for the paperwork.
- AHPRA & compliance
- Health fund reconciliation
- Supplier chasers
- Renewal flags
What Sprigr runs around your practice management system
Back-office admin that Dentally, D4W, and EXACT were never built for, handled on autopilot.
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Health fund & Medicare reconciliation
Claims submitted by your billing system against HICAPS, Medicare, and health fund payments landing in your account, matched and reconciled by Sprigr. Mismatches (short payments, rejected items, missing claims) get flagged to the practice manager before month-end. The reconciliation pile stops existing.
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AHPRA & compliance records filed
Practitioner registrations, CPD records, infection control audits, radiation safety certificates, and practice accreditation documents, filed to the right practitioner and practice record automatically. Renewals flagged 60 days before lapse.
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Consumables & supplier PO chasers
Crowns back from the lab, impressions stuck with the courier, consumables on backorder. Sprigr reads supplier email threads, follows up on ETAs, and pings your practice manager when a case is affected. Purchase orders that go quiet for 3+ days get chased automatically.
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Renewal flags for practice essentials
AHPRA registrations, indemnity insurance, radiation licences, infection control certifications, and accreditation cycles get flagged to the practice manager 60 days before expiry. Your team decides what to do next, nothing lapses unnoticed.
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Overdue invoice flags to the owner
Patient accounts aging past your terms get flagged to the practice manager with the patient, procedure, and amount attached. Sprigr doesn't email the patient; it surfaces what's slipping so your team can decide whether to chase, escalate to collections, or write off.
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Weekly back-office report
Monday morning, your outstanding supplier orders, unreconciled health fund claims, overdue patient invoices, upcoming AHPRA renewals, and practice KPIs land in the principal's inbox. You start the week already in the picture.
The admin layer your PMS doesn't handle
Where the practice manager's week actually goes, and what Sprigr takes on.
- Plain English
describe the admin once
Tell Sprigr what to file, chase, and flag in a sentence. It scaffolds the workflow, you approve it, and it runs from then on. No coding, no IT team.
- Every
claim reconciled with its paper trail attached
Every health fund claim, Medicare submission, and patient invoice closed with a reconciled paper trail. Audit-ready by default.
- 60 days
before renewal, automatic flag
AHPRA registrations, indemnity insurance, radiation licences, and accreditation cycles get flagged to the practice manager 60 days before expiry. Your team decides what to do next.
Up and running in under an hour
Connect your practice management system and your inbox. Describe the admin you want handled. Sprigr runs it.
- 01
Connect your practice systems and inbox
Link your practice management system where it offers webhooks or an API (Dentally, D4W, and EXACT have no native Sprigr app yet), your Google Workspace or Microsoft 365, and the email account where supplier invoices, lab returns, and compliance docs land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
- 02
Describe the back office in plain English
"Reconcile HICAPS and health fund payments against submitted claims. Chase labs when crowns are overdue by 3 days. Flag AHPRA renewals 60 days out. File infection control audits to the practice record."
- 03
Sprigr runs the admin in the background
Sprigr coordinates across your practice management system and your inbox, reconciling, chasing, filing, and flagging what needs your attention. Your front desk keeps using the same tools. Nothing to retrain.
Patient communications can run through Sprigr as well, behind an approval gate your team controls. The back office (reconciliation, compliance, supplier chasers, internal reporting) runs without the tap. Every action is logged with a complete audit trail you can review at any time.
Read the security model →Questions
How does Sprigr help dental practices?
Sprigr runs the back office around your practice management system. Health fund and Medicare reconciliation, AHPRA and compliance records filed automatically, supplier and lab chasers, renewal flags, overdue invoice flags, and a weekly back-office report to the principal. It's the admin pile your practice manager used to work through on a Saturday morning.
Does Sprigr talk to patients?
Yes, where you allow it. Patient comms, appointment reminders, recalls, treatment follow-ups can run through Sprigr as well: it drafts each message from your records, the message waits behind an approval gate until someone on your team taps send, and routine ones can run on a standing approval once you trust them. The back office (billing reconciliation, compliance, supplier admin, internal reporting) runs without the tap.
Is patient data safe?
Yes. Every Sprigr customer runs on isolated per-tenant infrastructure. There are no shared databases. Credentials are encrypted at rest and only decrypted at runtime. Every action Sprigr takes is logged with a complete audit trail you can review at any time.
Does it integrate with practice management software?
There is no native Dentally, D4W, or EXACT app yet. Where your practice management system offers webhooks or an API, Sprigr connects through inbound webhooks and the HTTP tool (you approve each domain once); otherwise it works from the emails, exports, and documents the system already sends. Google Workspace and Microsoft 365 cover email and calendar. The practice management system stays your system of record.
What if Sprigr reconciles something wrong?
You set approval gates on anything sensitive: claims over a threshold, new supplier payments, patient write-offs. Sprigr pauses and waits for sign-off before acting. Every action is logged with the context it ran in.
How long does setup take?
Under an hour. Connect your practice management system and your inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
Your team cares for patients. Sprigr cares for the paperwork.
Back-office admin for dental practices. Up and running in under an hour.