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Sprigr

Integrations Overview

Integrations connect Sprigr Team to the tools your organisation already uses: email, file storage, job management, accounting, customer support, e-commerce, cloud infrastructure, and more. Once connected, your agents can read data from and take actions in those external systems as part of their conversations and workflows.

Two kinds of integration

Section titled “Two kinds of integration”
  • Built-in integrations are connected from the Integrations page in the sidebar. Today these are AWS, GCP, Archibus, HTTP request, web scraper, Sprigr Search, and external MCP servers; web browsing and the code sandbox are provided automatically.
  • Marketplace apps are installed from the Apps page and add their own tools. Most integrations now ship this way, including Google Workspace, Microsoft 365, Gorgias, GitHub, simPRO, ServiceM8, Shopify, Xero, Slack, and Atlassian. Many apps use per-user connections: the app is installed once for the company, then each person links their own account and agents act as the user they are bound to. See Installing Apps.

The older built-in Gmail, Google Calendar, Sheets, Docs, Drive, Outlook Mail, Outlook Calendar, Microsoft Teams, OneDrive, Gorgias, and GitHub integrations are retired for new connections. Existing rows keep working until the replacing app is connected.

How integrations work

Section titled “How integrations work”
  1. Connect: An admin connects a built-in integration or installs an app. Depending on the integration, authorisation is by OAuth, an API key, or a service account. Per-user apps then need each person to link their own account.
  2. Scope: A connection is either company-wide or limited to specific agents.
  3. Use: Agents discover their available integrations and use them when relevant. For example, an agent with Gorgias can look up a ticket when a team member asks about it without being told how.

All credentials are encrypted and stored within your organisation’s workspace. Sprigr Team never shares credentials across organisations.

The Integrations page

Section titled “The Integrations page”

The Integrations page in the sidebar shows built-in connections in three sections:

  • My integrations: Personal tools connected to your own companion agent. Anyone with a companion agent can add and manage these.
  • Agent integrations: Tools scoped to specific agents, grouped by agent. You can manage the groups for agents you can see.
  • Company-wide: Tools available to every agent in the company. Managed by owners and admins.

Each card shows the service, its connection status, and which agents have access. Click a card to update credentials, test the connection, or change its scope.

Integration directory

Section titled “Integration directory”

Entries marked App are installed from Apps. Everything else is connected from the Integrations page.

Google Workspace (App)

Gmail, Google Calendar, Sheets, Docs, and Drive through each user’s own Google account, with inbox sync, backfill, and file indexing. Set up Google Workspace

Microsoft 365 (App)

Outlook Mail and Calendar, Microsoft Teams, OneDrive and Excel, and SharePoint through each user’s own Microsoft account, with opt-in mail sync and file indexing. Set up Microsoft 365

Gorgias (App)

Triage support tickets, add internal notes and tags, draft replies for approval, and file tickets into the Sprigr inbox. Set up Gorgias

simPRO (App)

Jobs, quotes, schedules, customers, invoices, and several hundred more actions across your field service platform, per user. Set up simPRO

ServiceM8 (App)

Jobs, clients, scheduling, quotes and invoices, materials, staff, notes and photos, forms and checklists, per user, with the ServiceM8 inbox filed into the Sprigr inbox. Set up ServiceM8

Xero (App)

Contacts, invoices, quotes, payments, bills, bank transactions, reports, projects and payroll through each user’s own Xero login, across one or more organisations. Set up Xero

Slack (App)

A company workspace bot for posting and reading channels, plus a private per-user connection for your own messages and DMs. Set up Slack

Shopify (App)

Orders, fulfillments, inventory, products, customers, content, and analytics across one or more stores, with approval before destructive actions and undo. Set up Shopify

Atlassian (App)

Search and manage Jira issues and read and write Confluence pages. Set up Atlassian

GitHub (App)

Repositories, files, branches, commits, issues, pull requests, reviews, checks, Actions runs, and merges through the Sprigr GitHub App installed on your organisation. Set up GitHub

AWS

Query and manage EC2, Lambda, S3, CloudWatch, billing, SSM, and IAM with a read-only or full-management tier. Set up AWS

GCP

Query and manage Compute Engine, Cloud Functions, Storage, Cloud Run, BigQuery, Monitoring, Logging, billing, IAM, and GKE. Set up GCP

More marketplace apps

Section titled “More marketplace apps”

These apps are installed from Apps. Each app’s page in the marketplace lists its tools and settings.

  • Xero (App): Accounting: contacts, invoices, quotes, payments, bills, bank transactions, reports, projects, payroll, and the full Xero API surface, with webhooks and background sync into searchable indexes. Per-user connections; each person sees only the Xero organisations their login permits, and multiple organisations are supported.
  • Slack (App): A company workspace bot (send messages, read channels and threads, react, search) shared across your agents, plus a private per-user connection for your own messages and DMs. Agents can also run as a Slack channel.
  • ServiceM8 (App): Jobs, clients, scheduling, quotes, invoices, materials, staff, job notes and photos, forms and checklists, with job messages synced into the Sprigr inbox and near-instant invoice notifications.
  • Starshipit (App): Print labels, buy rates, create and update orders, manifest carriers, and track parcels; billable and destructive actions such as buying labels require confirmation.
  • Klaviyo (App): Email and SMS marketing: profiles and segments, campaign performance, list membership and consent, custom events.
  • Cin7 Core (App): Cin7 Core (DEAR Inventory): products, stock, sales, purchases, production, financials, and CRM as named actions.
  • Procore (App): Project management, RFIs, submittals, drawings, change orders, daily logs, observations, punch items, budgets, commitments, and direct costs.
  • Google Ads (App): GAQL reporting across every resource and metric, plus create, update, and remove for campaigns, ad groups, ads, criteria, assets, audiences, bidding, and conversions.
  • Google Analytics (App): GA4 reports and pivots, realtime reports, and the dimension and metric catalogue.
  • Google Search Console (App): Search analytics (clicks, impressions, CTR, position) across every dimension, URL inspection, and sitemaps.
  • Google Merchant Center (App): Merchant API coverage: account management, product catalogue, and diagnostics.
  • Microsoft Clarity (App): Website behaviour analytics: traffic, engagement time, scroll depth, dead, rage, and error clicks, popular pages, and breakdowns by device, browser, country, source, or URL.
  • Motion (App): Turn a still image into a short video clip (pan, push-in, tilt) with low-res drafts and a final high-quality render.
  • Real Estate (AU) (App): Australian property listings from Domain, realestate.com.au, realty.com.au, and the QLD Public Trustee, scraped into Sprigr indexes.
  • Instabot (App): A tenant-isolated Instagram engagement bot running on a dedicated emulator; connect your Instagram account once.
  • Email (IMAP/POP) (App): Connect any IMAP or POP3 mailbox (Gmail, Outlook, Yahoo, iCloud, Fastmail, or a custom server) to the Sprigr inbox; polls every 2 minutes.
  • Sprigr Analytics (App): Read-only SQL over your conformed analytical store, scoped to the role of the person asking.
  • Asana (App): Find and change work across workspaces, projects, sections and tasks: create, update, complete, move, comment, attach, plus portfolios, goals and time tracking, with a search mirror, webhooks and events.
  • Meta Ads (App): Facebook and Instagram advertising: campaigns, ad sets, ads and creatives, audiences, automated rules, targeting search and delivery estimates, and Insights reporting.
  • SprigrBooks (App): Small-business accounting inside your Sprigr workspace: invoices, bills, quotes, payments, contacts, chart of accounts, GST, bank reconciliation and financial reports.

More built-in integrations

Section titled “More built-in integrations”
  • Archibus: Facilities and CMMS data from an Archibus instance.
  • Web browsing: Search the web and read pages. Available to agents without any setup.
  • Web scraper: Log in to legacy web applications with cookie persistence, build replayable recipes, download files, and import results.
  • HTTP request: Call any REST API with an API key or bearer token. Outbound domains are allow-listed, and the agent can request access to a new domain.
  • Sprigr Search: Connect a personal Sprigr Search account for indexes outside the company knowledge base.
  • MCP server: Connect any external Model Context Protocol server by its Streamable HTTP URL, with an optional bearer token or API key. Every tool the server exposes becomes available to your agents. This is the reverse of the MCP section, which is about external clients talking to Sprigr Team.
  • Code sandbox: Per-agent code execution, managed automatically.

The OAuth flow

Section titled “The OAuth flow”

Most built-in connections use OAuth:

  1. Click “Connect” on the integration card
  2. Sign in to the external service in the window that appears
  3. Grant permissions: review what Sprigr Team is requesting and click “Allow” or “Authorise”
  4. Return to Sprigr Team: the window closes and the card shows as connected

Per-user apps work the same way, except the sign-in link comes from the app’s settings page or from your agent, and each person completes it for their own account. Sprigr Team stores tokens securely and refreshes them automatically, so you do not need to re-authenticate unless access is revoked at the provider. If a provider adds new scopes, the Integrations page shows a banner asking you to reconnect.

Security

Section titled “Security”
  • Per-organisation credentials: Each organisation has its own credentials. They are never shared between organisations.
  • Per-user connections: In per-user apps, an agent can only use the account of the person it is bound to.
  • Encrypted storage: OAuth tokens, API keys, and service account credentials are encrypted at rest.
  • Scoped access: You control which agents can use each integration.
  • Human approval: Marketplace apps can require a person to approve sensitive actions before they run, and many changes can be undone.
  • Audit logging: Actions taken through integrations appear in the activity log.

Next steps

Section titled “Next steps”